A tracking number is required to track a parcel in our network. It is not possible to use information such as a name or street address to track parcels.
Hint:
- The sender may have sent you an order confirmation via email, or, one maybe available via the sender’s app. Usually, order confirmations include a tracking number.
- If your sender has provided your email address, we will send you notifications at key milestones along the parcel journey. This email will include your tracking number.