If your sender has provided your email address, we will send you notifications at key milestones along the parcel journey. This email will include an option for you to select “Deliver to a Collection Point”, where you can arrange delivery to a nearby Collection Point.
If you have not received an email, please contact us via our Virtual Agent, or on 1300 361 000 to connect with one of our friendly Customer Support Team members via our messaging channel for assistance.
Hint:
- You may review our list of Collection Points here.