Redelivery to an alternate address will add significant delays to the delivery of a parcel and will incur a fee. Where possible, collecting a parcel from the Collection Point or requesting to collect a parcel from the local depot is a quicker option to receive your parcel.
A redelivery to a new address can be arranged via the sender or shipper.
Hint:
- Parcels are usually held for up to 5 business days before they are returned to the sender upon a delivery attempt.