This means we are unable to complete your delivery due to incorrect or insufficient address information and/or delivery information on the parcel.
In most cases, the address may be missing a unit or apartment number, or an incorrect suburb or state was selected.
Please contact us, and we will update your address details and arrange a redelivery to ensure your parcel reaches you as soon as possible.
Hint
- Simply type in 'Update Address' into our Virtual Assistant to lodge your address correction