Customer Support
You can connect with our support teams via our Virtual Assistant available by clicking on the chat icon at the bottom right corner throughout our website. Our Virtual Assistant will be able to answer and guide you through the most common queries, as well as guide you through the enquiry lodgment process where required.
Operating Hours
Our Customer Support operate Monday through to Friday, from 8.00am to 5.30pm. We are closed on public holidays.
Help Centre
With a vast library of relevant articles, our Help Centre is designed to provide you with instant answers, solutions and step by step guidance. Use the search functionality to easily bring up articles related to your question or query.
Feedback
At CouriersPlease, we strive to continuously improve and enhance our service offerings and our customer experience. While your positive feedback helps us celebrate our successes, your honest insights and comments when something goes wrong, helps us better understand your needs and expectations.
Please type the words "feedback" into our Virtual Assistant to provide feedback.