Contact Us

Track your parcel
Use our Tracking tool to check the latest status of your delivery at any time. 

Arrange redelivery
If you missed a delivery, you can request Redelivery online. You can expect redelivery within 1-2 business days once it’s arranged. 

Connect with our Virtual Assistant
The fastest way to get help is with our Virtual Assistant, available 24/7.
Click the chat icon at the bottom-right of your screen and follow the prompts. The Virtual Assistant will gather your details and pass your enquiry on to our team, who will contact you during business hours to resolve your query.

Help Centre
Visit our Help Centre for articles and step-by-step guides designed to walk you through solutions.

Call Us
Prefer to talk to someone? Call us on 1300 361 000 to speak with a team member.

Our team is available Monday to Friday, from 8:30 AM to 6:00 PM AEST.
Closed on weekends and national public holidays.