In the unlikely event of damage or loss of your parcel while in transit, we offer an automatic cover of up to $1000.00 for your domestic parcels (within Australia).
Our full terms and conditions for your domestic parcels (within Australia), along with a list of exclusions can be found here.
We also offer cover for your international parcels at the rate of 1.0% of the covered value. Terms and exclusions apply.
Our full terms and conditions for your international parcels, along with a list of exclusions can be found here.
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You can lodge a claim here.