Are service disruptions affecting my delivery?

Unexpected events such as severe weather, road or rail disruptions, and network incidents can affect parcel movements and delivery timeframes.

Check for current updates

Visit our news page for the latest service updates.

You can also check the latest status of your parcel using your consignment number on our tracking page.

If your parcel is affected by a current service incident, please allow the updated delivery timeframe provided in our service communications.

If you still need assistance, please contact our Support team.