Can I contact a courier directly?

Direct contact with our couriers is not available to ensure their safety on the road.

The nature of their work involves navigating busy streets and adhering to tight schedules, and we believe that minimising distractions is crucial for their safety.

However, please be assured that we will notify you if there's an issue with your parcel.

Hint:
Please use our Virtual Agent and choose 'Assistance with Delivery' to connect with us.