My Delivery

Tracking & ETA

• When will I receive my parcel?
• Can I receive my parcel at a specific date and time?
• Why does my parcel have no recent updates?
• Can I track multiple parcels at a time?

See all 7 articles

Redelivery

• How do I arrange a redelivery?
• How long does a redelivery take?
• When can I expect redelivery of my parcel?
• Why didn’t I receive a redelivery card, or notification?

See all 6 articles

Parcel Details

• What is a Consignment Number?
• What does parcel requires additional address information mean?

My Courier

• Can I contact a courier directly?
• Can I tip my Courier?