My Delivery

Tracking & ETA

• When will I receive my parcel?
• Can I receive my parcel at a specific date and time?
• My parcel has no recent updates
• Can I track multiple parcels at a time?

See all 7 articles

Redelivery

• How do I arrange a redelivery?
• How long does a redelivery take?
• I haven’t received my redelivery
• I didn’t receive a redelivery card, or notification

See all 6 articles

Parcel Details

• What is a Consignment Number?
• What does incorrect or insufficient address mean?

My Courier

• Contacting a Courier
• Can I tip my Courier?