Where can I find my booking invoice or label?

Where you can find your invoice or shipping label depends on how your booking was made.

If you booked directly on the CouriersPlease website
After your booking is completed, your booking confirmation, invoice and shipping label will be sent to the email address provided during booking.

If you haven't received the email:

• Check your junk or spam folder.
• Confirm that you entered the correct email address when booking.
• If you still can't locate your booking details, please contact our Support team and provide your consignment or booking number.
   

If you use CPDirect

Log in to your CPDirect account to view your shipment and transaction information.

If you require an invoice and cannot locate the information you need in CPDirect, please contact our Support team and provide your account details and the relevant consignment or transaction information.

If you use EDI

If you are an EDI account customer and require a copy of an invoice, please contact our Support team.

Provide your account number and, where available, the relevant invoice, consignment or billing details so we can locate the correct information.

If you booked through another platform

If your booking was made through a third-party platform and not directly with CouriersPlease, please contact the platform you booked with for your invoice or booking documentation.