I'm having trouble creating a booking or generating a label

If you are experiencing a technical issue when creating a booking or generating a label, contact our support team so we can investigate.

What to provide:

To help us resolve the issue as quickly as possible, provide:

• A description of what you were trying to do
• The error message shown, if any
• A screenshot of the issue where possible
• Your booking, consignment, or account details if available

We recommend avoiding repeated booking attempts while the issue is being reviewed, as this may create duplicate bookings.