How do I get my PIN code to collect a parcel from a collection point?

If your sender shared your contact details with CouriersPlease, you will receive an email or SMS containing your unique PIN code and information about where to collect your parcel.

If you haven't received your PIN code

1. Track your parcel using our tracking page.
2. Check that the parcel status shows Ready for Collection.
3. If your parcel is ready for collection but you haven't received your PIN, you can request your PIN from HUBBED, our Collection Point partner.

Where is my Collection Point?

Your assigned Collection Point and its location will be shown on our tracking page once your parcel has been assigned to a location.