Delivery Options

Authority To Leave (ATL)

• Can the courier leave my parcel if I'm not there to receive it?
• What if I'm not available to sign for my parcel?

Redirection

• Can I change my delivery address?

Our Depots & Collection Points

• Where are your depot locations?
• What are Collection Points and how do I find one near me?
• Can I collect my parcel from a depot?
• How can I have my parcel delivered to a Collection Point?

Return To Sender (RTS)

• How do I stop and return a parcel before it's delivered?