If you believe a CouriersPlease delivery caused damage to your property, contact our support team as soon as possible so the incident can be reviewed.
What to provide
- Your consignment number, if available
- The delivery address
- The date and approximate time of the incident
- A description of what happened
- Clear photos or video of the damage where available
- Email address
- Phone number
Where it is safe to do so, keep any relevant evidence and take photos before repairs are completed. Our team will review the information and contact you regarding the next steps.
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