Delivered Parcel

Proof of Delivery (POD)

• How do I request proof of delivery?

Missing Parcel

• Split or partial delivery
• Tracking status reads “delivered”, but I don’t have my parcel

Wrong Address

• My parcel was delivered to the wrong address
• I have received someone else’s parcel

Damaged Parcel

• My parcel has arrived damaged

Feedback

• How can I pass on feedback?