Delivered Parcel

Proof of Delivery (POD)

• What should I do if I have concerns about how my parcel was delivered?
• How do I obtain a proof of delivery?

Missing Parcel

• How do you confirm where my parcel was delivered?
• What should I do if I have concerns about how my parcel was delivered?
• What should I do if my parcel is not at the collection point?
• What do I do if my parcel contains incorrect or missing items?

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Wrong Address

• How do you confirm where my parcel was delivered?
• What should I do if I have concerns about how my parcel was delivered?
• What should I do if I've received someone else's parcel?

Damaged Parcel

• What happens if my parcel is damaged before delivery?
• How do I lodge a claim for a damaged parcel?

Feedback

• What should I do if a delivery caused damage to my property?
• What should I do if my parcel was delivered but my instructions were not followed?
• How can I give feedback?