I have a CouriersPlease account:
- Most of our couriers are not contactable while on the road and will follow their optimised route to complete their allocated pickups and deliveries. If a pickup is no longer required, no further action is needed. The courier will attempt pickup and will mark that there were no goods to go.
I booked a once-job on the CouriersPlease website:
- To assist you with the cancellation of your job and process a refund, please contact us via our Virtual Agent or connect with one of our Customer Support Team members via our messaging channel by dialling 1300 361 000, Monday through to Friday, 8.00am to 5.30pm.