Why didn't I receive a redelivery card or delivery notification?

If we're unable to complete your delivery or safely leave your parcel, you may receive a redelivery card or delivery notification, depending on the delivery service and the contact details provided by the sender.

If you haven't received a notification

Check the latest status of your parcel using our tracking page. If a delivery attempt has been made, the tracking information may show the available next steps.

If you still need assistance or cannot arrange redelivery, please contact our Support team and provide your consignment number.