When can I expect redelivery of my parcel?

Once your redelivery has been arranged, you can generally expect your parcel to be redelivered within 1–2 business days.

You can check the latest status of your parcel at any time using our tracking page.

If you still need to arrange a redelivery, you can do this through our redelivery page.

What if my redelivery hasn't arrived?

If it has been more than 2 business days since your redelivery was arranged, check the latest tracking status of your parcel first.

If there is no recent update, or the tracking information does not explain the delay, please contact our Support team and provide your consignment number so we can look into it.