Redirecting your parcel to a new address can unfortunately cause significant delays and may incur an additional fee. For a quicker way to receive your parcel, we highly recommend collecting it from a nearby Collection Point or requesting to pick it up directly from the local depot if that's an option.
Hint:
- Please note that redelivery to a new address can only be arranged by the original sender of your parcel.
- Parcels are typically held for up to 5 business days after a delivery attempt before being returned to the sender.